Jess Edwards

Jess Edwards (MSc) is a passionate advocate for customer engagement and satisfaction, currently acting as the Customer Marketing Manager at Pimberly. She specializes in creating customer-centric content and strategies with the aim to drive meaningful connections between customers and the Pimberly product.

Jess keeps current customers updated on the rapid-fire developments seen in our PIM platform so they can optimize their product data strategy accordingly. If customers have questions about what they can do with their products, she is their first line of contact.

With a strong background in customer service and experience, Jess is steadfast in ensuring Pimberly customers are thoroughly immersed in the platform and have the best possible experience. Jess is able to also discern what new product features and capabilities might excite certain customers, always staying one step ahead of any requests.