What is a schema?
A schema is a set of rules that describe a particular class of products and define rules that will govern how products of that class are processed. Schemas can be viewed as having a 1-1 mapping to product families. Each product in your assortment must belong to a schema, and can belong to only one. The schema allows you to configure the sub classes within it and which attributes are applicable to each of those sub classes (the taxonomy). It also allows you to configure user access rights to products in the schema, define which workflows and lifecycles affect those products and how those products are uniquely identified. Using schemas allows you to manage extremely varied different kinds of products in your Pimberly account.
What is an attribute?
An attribute is any property of a product, such as Price or Description. There are many types of attribute (for example: currency, text, boolean) and each type may have several input options (rich text, multi-select, checkbox etc.) Pimberly makes no distinction between what you might ‘features’, ‘properties’, ‘fields’ and ‘attributes’. Every attribute is configurable and there are no mandatory fields. The only required element of a product is a unique identifier.
What is a taxonomy?
A taxonomy is a hierarchical list of product classes. The taxonomy allows you to define the attributes which are applicable to each class.
What is a feed?
Feeds provide data to Pimberly from external sources. They can be set up to pull data automatically from an FTP(S) server, HTTP(S) or to allow third party systems to push data to Pimberly through our REST API.
Feeds allow you to receive product information from suppliers, data aggregators (eg. CNET) as well as from any existing internal systems. They can update in real time, periodically, or be scheduled to run at specified times. Feeds are easily configured through an intuitive graphical U.I.
What is a channel?
Channels are Pimberly’s output, and allow you to define how product information should be transformed and delivered to a particular sales channel i.e. your website, mobile app or external system through connectors.
They operate in the same way as feeds i.e. flat file, ftp, our cloud CDN, REST API. Like feeds, channels are easily configured through an intuitive graphical U.I.
How to setup?
The system is completely configurable by you. We set up your account and then you can change any aspect of the system yourself easily by referencing our online help. Visit our expertise section to read more about the assistance we can offer.
Is support included?
Each plan has an amount of support included in it, once this is exceeded we will contact you to discuss arranging a separate support plan.
How do users access the system?
Pimberly is a cloud based platform and is accessed by all users using a web browser via the URL and account login details
How are users calculated?
Users accounts are set up by your Admin user. Each account will only allow one login at any one time, but a machine could be used for different logins at different times.
Will you help us determine the data structure to meet our requirements?
Absolutely we can help you with this. The data structure in Pimberly is very flexible so can deal with most situations.
What makes you / your product different (USP) from other suppliers?
We have a proven track record stretching back 17 years of providing PIM solutions to some of the biggest and best known companies in the UK (read more about our story here). We have taken this knowledge and used it to create a ground-breaking, scalable, flexible PIM solution that no other system can match. This is proven by the fact our biggest Pimberly customer spent 3 years evaluating PIM solutions and couldn’t find one that matched the requirements of a large tech distributor, and would have to take an existing system and add a significant amount of “middleware” to make it work. Pimberly however answered all their requirements and was successfully installed in a few weeks.
Can I notify relevant users when important data is changed?
In-built messages functionality alerts users to notifications, change requests and task requests. Alerts can also be sent to external people with an email address.
Can I store multiple curriencies and languages aginst my products?
Localisation is standard functionality and allows Pimberly to store multiple versions of specific attributes.
Can I manage product lifecycles in Pimberly?
Pimberly is extremely flexible and the new product introduction process can be configured by your account administrator in many different ways to suit your requirements. Often new products are originated in an ERP system which is integrated with Pimberly via a feed. But products can be originated in Pimberly also, in which case business users can click the New Product button to start the process. The creation of products can be controlled through lifecycles, automation workflows and approval workflows. For example you could attach a multi-level approval workflow to product creation. Pimberly can also generate product codes for new products according to your specifications. Different product families can have different product creation processes.