Top 12 eCommerce Website Features
Functionality, design, and distinctive eCommerce platform features are crucial for eCommerce websites. It’s important to consider which eCommerce platforms are most likely to help you...
Better search results with PIM and Product Discovery solutions.
In the first part of our series, we explored the critical importance of centralizing product data using a PIM (Product Information Management) system like Pimberly. We discussed how centralizing your data helps eliminate silos, ensures accuracy, and provides a single source-of-truth that can drive business growth across multiple channels.
In this follow-up blog, we dive deeper into how these centralized data benefits translate into significantly enhanced search capabilities, particularly when integrated with HawkSearch.
Bad data can really ruin your front end. You can have the best, state of the art website, but if your data isn’t accurate, or not automatically updated, it can really affect the user experience. Centralizing your product data is key. It not only streamlines your operations but also significantly enhances your site’s search capabilities.
Using a PIM like Pimberly to centralize your product data allows you to manage and consolidate all product information into a single source of truth. This centralization is critical for a system like us at HawkSearch, which enables advanced search functionality to then effectively index and analyze the data. This in turn allows your site users to use your search bar and immediately be shown accurate results.
The more accurate results shown to a site user, the better the probability of them staying on your site longer. This allows you to then monitor search patterns, identify any gaps, and make data-driven decisions to refine your search capabilities. This is a constant improvement process that your search functionality evolves to meet the changing customer expectations.
Along with that some other ways that centralizing your product data can benefit your business are:
B2B and B2C Search Capability
Both B2B and B2C companies can handle large catalogs of products, however both may have different expectations for how they want to promote these products when someone is searching for them on their site. B2B tailor more towards product hierarchies, and industry specific terminology, and with HawkSearch you can give your customers this smooth and efficient experience through tools like Unit of Measure Conversion, and Complex SKU Support.
On the other hand, B2C search is more focused on a personalized, user-friendly experience for individual shoppers to possibly discover new products they didn’t know they needed or wanted.
Tools like HawkSearch recommendations are perfect for this. Personalization is key to a successful eCommerce strategy whether it’s B2B or B2C, which is why HawkSearch uses advanced machine learning algorithms to personalize search results based on user behavior and preferences. This is another benefit of why centralizing your product data is key. You can leverage your user insights to deliver a more tailored search experience which not only boosts your site engagement but also sales.
Boost Search Performance
When someone is being delivered accurate and fast results for what they’re looking for, they’re more likely to have an enhanced user experience, which in turn also has a positive impact on your site’s conversion rates. Through optimizing queries and reducing load times, your site searchers will get the results they need quickly and efficiently.
The centralization of your product data allows your team to ensure that all information is always up to date and consistent across your entire eCommerce site. The accuracy of your data ensures that your site users are seeing accurate product availability, pricing, and descriptions so that they are ensured they’re having a reliable and satisfying search experience.
The Power of Integration with Pimberly
By integrating Pimberly and HawkSearch into your tech stack, you can create a powerful synergy that further enhances your eCommerce capabilities. Pimberly’s PIM (Product Information Management) system ensures that your product data is organized, accurate, and more easily accessible. This robust data management foundation is essential for maximizing the performance of HawkSearch.
Together Pimberly and HawkSearch offer a comprehensive solution that enhances every aspect of your eCommerce search functionality. From advanced search capabilities to personalized user experiences, this empowers your business to deliver exceptional service and drive growth to your business.
Read Part One of this blog series.
