How to Improve Online Sales with Product Information
eCommerce has expanded the reach of retailers around the world, creating a fiercely competitive environment. Outsmarting the competition is no longer just about the price...
May 29, 2024
As you grow, you’re going to require something more advanced to guarantee that you’re providing the greatest user experience. Product information is gathered, managed, enhanced, and disseminated via a variety of distribution channels by today’s PIM software, including social sales channels, marketplaces, advertising networks, and online stores. By serving as the focal point of your product content management and coordinating it with your eCommerce platform, ERP, OMS, and other third-party integrations, a PIM can turn into your single source of product truth. Let’s see how you can boost your eCommerce platform with PIM integration.
Your product information, including thorough descriptions and excellent photographs, must be precise and uniform across all channels to persuade clients of the value of your offerings. Your Excel spreadsheet, from the beginning, won’t cut it as you grow because you’ll need to handle more data as you expand. They will be able to handle product specifics, carry out focused marketing campaigns, and open up new sales channels once all of your back-office systems are in harmony.
Therefore, it might surprise you to learn how much product data PIM solutions gather. For eCommerce, they may be incredibly adaptable, allowing you to keep your one source of truth for products.
A PIM gathers and consolidates all product information from each channel of distribution into one location. The PIM system’s interface allows your team to manage every piece of product information at once, including product numbers, sources, SKU data, catalogs, photos, translations, videos, localizations, manuals, etc.
A variety of stakeholders, including distributors, suppliers, manufacturers, and customers, as well as internal business activities, may be able to access product information through your PIM system for your eCommerce business.
When do you need it?
A PIM system is something that many businesses think about when they’ve got thousands of products to maintain, but establishments with a small product selection may also decide to get one. Even though their product line appears to be small, they may provide a large number of options and customizations. Or, as part of their globalization process, if they’re expanding globally, they may open several stores.
To make a PIM work for your eCommerce website an organization’s PIM and ERP systems must always be in sync. It is imperative to ensure that the item’s details are identical in both systems to also ensure proper data integration.
The expense of a PIM system may also be an important consideration for some when choosing to buy this solution. If you would like to add another language or multiple languages, you will also increase the cost and complexity of the solution with many PIM providers.
Who can benefit?
Not every kind of business can benefit greatly from PIM solutions. Your eCommerce performance won’t suddenly improve if you have a PIM system; though it will standardize and enhance your product information. However, for businesses that lack an appropriate ERP system to handle business processes, have an excessive number of product specifications, or are huge enterprises seeking a PIM system to better support their omnichannel strategy – this is the ideal choice.
PIM systems will grow in popularity as it becomes more crucial to have consistent product information and specs across all channels. Because product comparisons are now so apparent thanks to the internet, businesses can no longer afford to make mistakes. If an eCommerce platform isn’t data-rich, packed with features, and up-to-date, customers will quickly move on to the next supplier.
For most people, PIM is an expense that should be kept to a minimum. That’s not an outlandish notion, given the enormous cost reductions associated with information precision. But when a brand utilizes PIM as a tool to improve business performance rather than only as a network of suppliers function, it can realize its maximum potential.
The advantages include opening up new markets and venues for your company to operate in and accelerating the average time it takes to bring items to market by four times. It might also entail marketing by automating social media campaigns and digital marketing. In addition, it could entail supporting sales by giving the team and other stakeholders simple access to documents and publishing.
The following are some of the most relevant and crucial benefits of using a PIM integration for your eCommerce site:
Were you aware that firms lose around $2 million annually as a result of order errors?
One of the most common complaints from clients is order mistakes. Order problems are much less likely when you use product information management software, since all data administration takes place in a single, central database.
Cut down on the quantity of manually entering information and the time spent by your IT, sales, and eCommerce staff correcting order problems. Additionally, since product information is always exported from the PIM system itself, you’ll save time when exporting it to other channels including price lists, marketplaces, newsletters, and catalogs.
Product information must be precise and consistent across channels and marketplaces to provide customers with a positive omnichannel experience. A PIM system guarantees that correct and accurate product information is consistently available online and provides customers with instant access to all product details.
A smart method to define PIM integration is to have a clear understanding of key PIM tools, or software systems made expressly for managing product data. To put it briefly, it provides companies with superpowers in the realm of product data management. Additionally, they establish a solitary, trustworthy resource for product details about the specific company’s offerings.
Let’s take an example where a company produces 2,000 distinct items, each having its size, color, and description. The business can then establish a central hub using a PIM integration to keep accurate and consistent data about every product that comes off the conveyor belt.
Throughout its whole product catalog, the tool makes sure that the information gathered about products is accurate, comprehensive, and up to date. Before implementing a possible PIM solution into core business processes, any company that is concerned about its prospects for the future must properly investigate the solution. In this sense, the company searches for specific characteristics that enable the instrument to perform its functions effectively and efficiently.
Customers purchase not only the goods but also the whole experience that goes along with it.
PIM enables advertisers and eCommerce managers to provide contextualized, tailored content that appeals to consumers and is appropriate for a variety of sales and marketing platforms.
This guarantees that consumers will always have a smooth and consistent shopping experience, regardless of how they interact with your brand—in a physical store, online, through mobile apps, or on social media.
Customers will trust your brand more if you provide them with accurate and thorough product information at every touchpoint and work to improve the consistency and quality of your data! Consumers can make better purchasing decisions when they visit a product page that has comprehensive details and eye-catching images. Improving the customer experience not merely makes them happier, but also makes it more likely that they will use your business again in the future.
PIM is more than just a financial management tool. It is intended to break down data silos, promote cross-functional cooperation, and unite your teams to improve product information at various phases. Your eCommerce employees can improve the product experience for customers, solidify the brand’s positioning, and win over customers’ trust.
eCommerce managers can import and export product data provided across various marketplaces at once, monitor and optimize the reliability of product information, and work effectively with suppliers and agencies as well as other team members when they have access to a PIM’s features like the Supplier Portal and Product Completeness.
Sales & Marketing
Your sales and marketing teams may produce comprehensive and consistent product reports for the global market and coordinate all product content throughout all digital channels with the help of product information syndication and multilingual capabilities.
Your digital assets, which include photos, videos, and downloadable information, may be optimized and managed with the aid of the integrated handling of digital assets features. eCommerce businesses can take advantage of new options provided by the SaaS model that are not achievable with traditional IT. Streamline your technical team’s daily tasks without having to spend money on new network or server infrastructure.
The eCommerce industry’s explosive expansion in recent years cannot be ignored. Predictions indicate that in the upcoming years, there will be a continued increase in both sales and the number of online shoppers. Businesses hoping to profit from the eCommerce industry’s continued expansion must showcase their items accurately, consistently, and successfully across a range of internet sites and channels.
The market for product information management is expanding quickly and has promising prospects. In the next ten years, the market is predicted to develop at an impressive annualized growth rate (CAGR) of 23.3%.
Technological developments and the presence of major businesses are driving the fast expansion. PIM is expected to be widely adopted by the retail and eCommerce sectors. This is because it places a strong focus on enhancing the customer experience and because artificial intelligence and retail analytics tools are being used more frequently. This industry understands the importance of PIM in meeting the ever-increasing needs of its clientele. Additionally, it optimizes the potential of cutting-edge technologies for improved commercial results.
Most eCommerce firms are aware of how crucial digital technology is to the smooth operation of today’s business environment. Although this kind of setting is perfect for commercial dealings, organizations must make sure they give accurate and high-quality product information. If not, it would be simple for stakeholders and customers to identify alternatives. Organizations operating in a digital economy must also manage enormous volumes of data, a wide range of applications, and intricate organizational structures.
eCommerce sites have the continuous burden of managing enormous data and product details. However, With the help of an efficient PIM integration, any e-commerce site can easily handle accurate data management. You can contact us at Pimberly, for the best management tools in town.