We’re passionate about enabling our customers to create and improve the online customer experience. So we spoke to online shoppers to get their thoughts on what the perfect online retail experience looks like.
Full of insights on how to use digital touchpoints to engage customers at every stage of the buyer journey:
- Online customer journey management from the awareness stage right through the decision stage
- An overview of how customers interact with your brand as they move through the circular buyer journey
- The key pieces of product content customers want to see as they move through the online buyer journey to maximize your conversions
- Post-purchase considerations, including the product information customers want to see to get the most from their online purchases
~15 min read (circa 4000 words)