Customer Portal streamlines how you distribute enriched product data to your customers. Pimberly’s functionality provides a secure lens into your data, saving both you and your customers using the portal time and hassle by only sharing the information that is needed in the right format.
Businesses in many sectors want to share enriched data with their customers, and what might start off as a favor can soon become a must-have and a painful process to manage.
Using Customer Portal will give you the power to decide which data points are shared with customers, empowering them to self-serve.
Be a supply chain hero and remove duplication!
Invite customers to Customer Portal through a secure authenticated link so only they will see the data you share. These customers will then have access to a secure interface where you, as a Pimberly customer, can control the products, attributes, and assets they can access.
Customers have a lens into your data allowing them to access the most up-to-date versions whenever they want and making version control a thing of the past! This saves your customers’ time and frees up valuable hours within your team that would have previously been spent collecting and formatting data.
Empower your customers by sharing Pimberly functionality giving them the ability to create bespoke channels and API calls that can feed directly into their eCommerce channels
Gain a greater insight into the data your customers are (and more importantly aren’t) feeding into. This allows you to adapt the service you provide to your customers by using data insight over gut feeling.
Invite customers to the portal by adding new downstream channels. Name the channel and then select the customer you want to connect with to send out a secure invite.
Specify the level of data – scopes, locales, or attributes – you want to share with your customers.
Select which products you want to share with your customers and release them to the Portal channel.
Customers will get a secure email invite. Once accepted they will be directed to the Customer Portal dashboard.
They can choose the products they wish to retrieve data for from the dashboard. They will have the option to either; download a spreadsheet straight or enrich this data in a light version of Pimberly.
The light version of Pimberly enables them to make edits to their version of the data, export or set up their own channels to their eCommerce platforms, or create scopes out to their marketplaces.
Give your customers the ability to safely retrieve the data they need in minutes and in their internal system’s format. Being able to retrieve the data in the desired format without having to perform any imports or exports saves them valuable time.
Customers have a real-time connection to your data, removing the need to share multiple versions and empowering them with the most up-to-date information. Automating how data is shared will reduce your team’s workload.
Become the source of truth for your customers, and know this is not a one-size-fits-all model. With Customer Portal, you can create dynamic relationships sharing varying levels of data. Give your customers the power to self-serve by supplying them with rich, on-demand data delivered in the format they choose.
You’ll be able to show a larger catalog of products to your customers, as well. Customer Portal enables you to share products you are looking to upsell or cross-sell, giving customers an exclusive look into a new product range or helping them plan ahead for their next.
Have confidence that the correct data is being shared securely with customers through a range of built-in security features. Customers will have a lens into your data, but you’ll have full control of the granularity of the information that is shared.
Your products may lose your carefully placed messaging and imagery in product descriptions as they travel downstream. Specific washing instructions from the manufacturer that ensure the longevity of products is one example that can get left off over time.
Supply your customers with a sophisticated, automated connection that feeds directly into their eCommerce platforms, removing the need for flat files where important descriptions or metadata could be missed.
Pimberly grows with your business, and we have tiers to suit your needs with prices that are incremental to your platform fee. The details can be found here.
