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eBook: Creating the Perfect Online Customer Experience

We’re passionate about enabling our customers to create amazing online customer experiences. But, what does that look like from a consumers’ point of view? We spoke to online shoppers to get their thoughts on what the perfect online customer experience looks like.

Access the eBook to discover how to use digital touchpoints to engage with customers at every step of the buyer journey.

This eBook includes:

  • An overview of the circular buyer journey and the key pieces of information customers want to see as they move through the cycle
  • Details around the different types of product data you can provide to ensure you convert browsers to buyers every time
  • Post-purchase considerations, including the product information customers want to see to get the most from their online purchases

~15 min read (circa 4000 words)

Access the eBook – Creating the Perfect Online Customer Experience:

Drive product discovery & demand

Improve customer satisfaction

Boost customer loyalty

Increase online conversion rates

Sharpen your competitive edge

What is the circular buyer journey?

Gain an understanding of the information customers want to see at each stage of the online buyer journey to have the confidence to hit “buy now”.

How can you drive product demand?

Leverage your product data to drive product demand. In other words, ensure your product information is rich and optimized to ensure your products get surfaced in SERPs.

Create amazing experiences with PIM

Make your product data work for you and deliver the best-in-class customer experience with accurate and high-quality product data that sets you apart from the competition.

Brands driving growth with Pimberly:

FGH Logo
Regatta Great Outdoors logo
EMM Logo
MAG logo
JD Sports logo
Ellis Brigham Mountain Sports logo
GRATTAN_SQUARE_WHITE
CURVISSA_SQUARE_WHITE
Marshalls logo
Bombinate logo
KALEIDOSCOPE_SQUARE_WHITE
CardFactory logo
COTON TRADERS_SQUARE_WHITE
BARBOUR_SQUARE_WHITE
LASCANA_SQUARE_WHITE
EZIBUY_SQUARE_WHITE
MONSOON_SQUARE_WHITE
Staples logo
BODEN_SQUARE_WHITE
Gill logo
Ring Automotive logo
Bonprix logo
Ralawise.com logo
Freemans logo
Foot Asylum logo
Accessorize London logo

Access the eBook – Creating the Perfect Online Customer Experience:

To guarantee a quality online experience, you need to have quality product information. Rich product data enables your customers to move through the buyer journey with the confidence they need to hit “buy now”. Moreover, rich and optimized product information drives product demand with effective Search Engine Optimization (SEO) and enhances your overall marketing strategy.

All in all, good customer experiences will likely generate good results, whereas amazing customer experiences generate amazing results. In other words, you can massively improve conversion rates and boost customer loyalty to supercharge your online revenues.

If you’re looking to drive customer satisfaction and nail the overall online buyer journey, this eBook is for you!