Vacancy: Project Manager

Department/Location: Professional Services Team. Supporting UK and international projects from a high-quality office in Central Manchester with travel to client sites when required

Reports to: Head of Delivery & Support

Package: An attractive, market-leading package will be offered, based on skills, experience, and performance.


Pimberly are looking to recruit a Project Manager who will be responsible for delivering PIM solutions to our clients. A strategic position that allows you to be the main point of contact for clients overseeing all project stages from the handover from Sales through to the transition to Support.   You will gain a good knowledge of our software and will be rewarded with the opportunity to work alongside our high-profile clients.  You will have endless opportunities to solve problems, exercise your analytical skills, and offer technical and business services to many industry sectors.

Success Measurements

Software Implementations – To successfully deliver multiple concurrent projects, on time and to budget in a fast-paced role

Communications – Efficient and timely communication, highlighting and managing risks and concerns to appropriate stakeholders

Scope – Ensure scope is always clear, agreed, and delivered

Learning and knowledge – Proactively learn about the Pimberly platform to enhance knowledge and self-sufficiency


Key Responsibilities

  • Leading and managing multiple projects through design, build, and transition
  • Overseeing a PIM solution that meets both the needs of the clients and the requirements of the contract
  • Negotiating and interacting at all levels both internally and externally, building and maintaining strong business relationships
  • Facilitating the definition of project scope, goals, and deliverables
  • Facilitating client workshops and kick-off meetings
  • Responsible for the planning, execution, monitoring, control, and closure of a project
  • Prepare and present timelines/deliverables to clients and ensure that internal teams are aligned on the plan
  • Commercial and budget responsibilities, managing change controls where required
  • Implement and manage project changes and interventions to achieve project outputs
  • Maintain an effective delivery methodology to ensure the timely identification, evaluation, and mitigation of risks, issues, and dependencies whilst ensuring projects are delivered within the defined framework
  • Provide best practice guidance to clients on how to deploy the solution
  • Drive our company ‘Enable’ value ensuring clients are self-sufficient post-launch with regular solution playbacks and skills transfer activities
  • Providing support and assistance to professional service team members, customer support, account managers, and product/development – working collaboratively to achieve results
  • Work internally to identify areas of continuous improvement for our products and processes
  • Operating with high integrity and honesty to represent the business in a professional manner
  • Identify new opportunities outside of project scope

Knowledge and Skills for Success

  • Extensive experience of customer-focused project management/lead position at a SaaS or software company
  • Ability to manage multiple projects/people and processes at any given time with strong commercial awareness
  • Determined and flexible approach to successfully achieve business targets and the client project goals
  • Excellent communication and collaboration skills, able to facilitate meetings and liaise with senior stakeholders
  • Demonstrate the ability to listen and understand client needs
  • A sales ‘savvy’ approach able to identify opportunities where  appropriate
  • Genuine passion for delivering ground-breaking solutions and facilitating IT innovation
  • Strong problem-solving skills with a creative mind to find solutions to technical challenges
  • Experience and understanding of technology utilised within the Retail/Supply chain space would be beneficial
  • Self-motivated, tenacious and a balanced individual who brings a ‘can do’ attribute to work every day

Apply Here

Submit your details and CV below, and let us know why you’d be a great fit for this role.

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